Readings

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Texts

Suggested texts (but not required) are:

Amazon logo Ross, Jeanne, Peter Weill, and David Robertson. Enterprise Architecture as Strategy: Creating a Foundation for Business Execution. Boston, MA: Harvard Business School Press, 2006. ISBN: 9781591398394.

Amazon logo Weill, Peter, and Jeanne Ross. IT Governance: How Top Performers Manage IT Decision Rights for Superior Results. Boston, MA: Harvard Business School Press, 2004. ISBN: 9781591392538.

Amazon logo Weill, Peter, and Michael Vitale. Place to Space: Migrating to eBusiness Models. Boston, MA: Harvard Business School Press, 2001. ISBN: 9781578512454.

Amazon logo Weill, Peter, and Marianne Broadbent. Leveraging the New Infrastructure: How Market Leaders Capitalize on Information Technology. Boston, MA: Harvard Business School Press, 1998. ISBN: 9780875848303.

Cases

Hoffmann, Francisco, and Peter Weill. "Banknorth: Designing IT Governance for a Growth-Oriented Business Environment." MIT CISR (Center for Information Systems Research) Working Paper 350, November 2004.

Nagayama, Kei, and Peter Weill. "Seven-Eleven Japan Co., Ltd.: Reinventing the Retail Business Model." MIT Sloan CISR Working Paper 338, January 2004.

Rangan, V. Kasturi, and Marie Bell. "Merrill Lynch: Integrated Choice." Harvard Business School Case. Boston, MA: Harvard Business School Publishing, Case: N9-500-090, May 2000.

Reimus, Byron. "The Information Technology System That Couldn't Deliver." Harvard Business Review 75 (Reprinted May 1, 1997).

Ross, Jeanne. "E-Business at Delta Airlines: Extracting Value from a Multifaceted Approach." MIT Sloan CISR Working Paper 317, August 2001.

———. "United Parcel Service: Delivering Packages and E-Commerce Solutions." MIT Sloan CISR Working Paper 318, August 2001.

Ross, Jeanne, and Cynthia Beath. "The Federated Broker Model at the Dow Chemical Company: Blending World Class Internal and External Capabilities." MIT Sloan CISR Working Paper 355, July 2005.

———. "Sustainable Value from Outsourcing: Finding the Sweet Spot." MIT Sloan CISR Research Briefing V, no. 1A, March 2005.

Ross, Jeanne, and Peter Weill. "Understanding the Benefits of Enterprise Architecture." MIT Sloan CISR Research Briefing V, no. 2B, July 2005.

Sager, M., C. Butler, and P. Weill. "Style Industries Pty Ltd." Melbourne Business School Case. Melbourne, Australia: Melbourne Case Study Service, Case 303, 1993.

Weill, P., and P. Raisbeck. "Colway Stores: IT Council Investment Sub-Committee." Melbourne Business School Case. Melbourne, Australia: Melbourne Case Study Service, Case 416, 1999.

Weill, Peter, and Richard Woodham. "State Street Corporation: Evolving IT Governance." MIT Sloan CISR Working Paper 327, Revised, August 2002.

Woodham, Richard, and Peter Weill. "Manheim Interactive: Selling Cars Online." MIT Sloan CISR Working Paper 314, February 2001.

For information on how to obtain all MIT-Sloan CISR working papers, case studies, and companion videotapes, please see: Center for Information Systems Research (CISR).

Articles and Book Chapters

Benaroch, Michel. "Managing Information Technology Investment Risk: A Real Options Perspective." Journal of Management Information Systems 19, no. 2 (Fall 2002): 43-84. (further)

Broadbent, Marianne, and Peter Weill. "Management by Maxim." MIT Sloan Management Review 38, no. 3 (Spring 1997): 77-92.

Amazon logo Clemons, Eric, and Stephen Bradley. "Strategic Uncertainty and the Future of Online Consumer Interaction. In Sense & Respond: Capturing Value in the Network Era. Edited by Stephen Bradley and Richard Nolan. Boston, MA: Harvard Business School Press, 1998. ISBN: 9780875848358.

Fichman, Robert, Mark Keil, and Amrit Tiwana. "Beyond Valuation: 'Options Thinking' in IT Project Management." California Management Review 47 (Winter 2005): 74-96.

Hagel, John, and John Seely Brown. "Your Next IT Strategy." Harvard Business Review 79 (October 2001): 105-113.

———. "The Joy of Flex." CIO Magazine, September 1, 2005.

Jeffery, Mark, and Ingmar Leliveld. "Best Practices in IT Portfolio Management." MIT Sloan Management Review 45, no. 3 (Spring 2004): 41-49.

Koch, Christopher. "The Truth About SOA." CIO Magazine, June 15, 2006.

Luftman, Jerry. "Align in the Sand." Computerworld, February 17, 1997.

Markides, Constantinos. "In Search Of Strategy." MIT Sloan Management Review 40, no. 3 (Spring 1999): 6-7.

Ross, Jeanne, and Peter Weill. "Stages of IT Architecture: Pursuing Alignment and Agility." MIT Sloan CISR Research Briefing, II, no. 2A, July 2002.

———. "Recipe for Good Governance." CIO Magazine, June 15, 2004.

———. "Six IT Decisions Your IT People Shouldn't Make." Harvard Business Review 80 (November 2002): 84-92.

Ross, Weill, and Robertson. Chapters 2 and 4.

Various. "Executive Briefings of the Cases." MIT Sloan Management Review 40, no. 3 (Spring 1999): 153-159.

Weill, Peter, and Sinan Aral. "Generating Premium Returns on Your IT Investment." MIT Sloan Management Review 47, no. 2 (Winter 2006): 39-48.

Weill, Peter, and Marianne Broadbent. "Describing and Assessing IT Governance: The Governance Arrangements Matrix." CISR Research Briefing, October 2002.

Weill and Broadbent. Chapters 2-4.

Weill and Ross. Chapters 1 and 5.

Weill, Peter, and Jeanne Ross. "A Matrixed Approach to Designing IT Governance." MIT Sloan Management Review 46, no. 2 (Winter 2005): 26-34.

Weill, Peter, Mani Subramani, and Marianne Broadbent. "Building IT Infrastructure for Strategic Agility." MIT Sloan Management Review 44, no. 1 (Fall 2002): 57-65.

Weill, Peter, and Richard Woodham. "Effective IT Governance." MIT Sloan CISR Research Briefing, (I) 2B, September 2001.

Books

The following books are useful for further reference for students interested in pursuing a particular topic in more detail:

Amazon logo Amram, Martha, and Nalin Kulatilaka. Real Options: Managing Strategic Investment in an Uncertain World. New York, NY: Oxford University Press, 1998. ISBN: 9780875848457. A practical discussion of applying real options to many types of investments including IT.

Amazon logo Bradley, Stephen, and Richard Nolan, eds. Sense & Respond: Capturing Value in the Network Era. Boston, MA: Harvard Business School Press, 1998. ISBN: 9780875848358. An interesting collection of chapters written by a variety of authors in addition to the editors (e.g., Sviokla, Upton, and Malone).

Amazon logo Davenport, Thomas. Process Innovation: Re-engineering Work Through Information Technology. Boston, MA: Harvard Business School Press, 1992. ISBN: 9780875843667.

Amazon logo Davenport, Thomas, and Laurence Prusak. Working Knowledge. Boston, MA: Harvard Business School Press, 2000. ISBN: 9781578513017. A very well written book on knowledge management from a practical perspective.

Amazon logo ———. Information Ecology: Mastering the Information and Knowledge Environment. New York, NY: Oxford University Press, 1997. ISBN: 9780195111682. A thought-provoking book on information written from a conceptual perspective.

Amazon logo Downes, Larry, and Chunka Mui. Unleashing the Killer App. Boston, MA: Harvard Business School Press, 2000. ISBN: 9781578512614. A really good idea.

Amazon logo Dell, Michael, and Catherine Fredman. Direct from Dell: Strategies that Revolutionized an Industry. New York, NY: Harper Collins Publishers, 2006. ISBN: 9780060845728. An insightful description of the Dell Direct model by the founder.

Amazon logo Earl, Michael. Information Management: The Organizational Dimension. New York, NY: Oxford University Press, 1998. ISBN: 9780198294528. An interesting collection of readings.

Amazon logo ———. Management Strategies for Information Technology. Upper Saddle River, NJ: Prentice Hall, 1989. ISBN: 9780135516645. A classic book on IS planning.

Amazon logo Hagel, John, and Arthur Armstrong. Net Gain: Expanding Markets through Virtual Communities. Boston, MA: Harvard Business School Press, 1997. ISBN: 9780875847597. An interesting, easy-to-read book on virtual communities by two consultants from McKinsey and Co.

Amazon logo Hammer, Michael, and James Champy. Reengineering the Corporation: A Manifesto for Business Revolution. New York, NY: Collins, 2003. ISBN: 9780060559533. The classic book on BPR — easy reading.

Amazon logo Hammer, Michael, and Steven Stanton. The Reengineering Revolution: A Handbook. New York, NY: Harper Collins Publishers, 1995. ASIN: B000NXTYAG. The second installment.

Amazon logo Kalakota, Ravi, and Marcia Robinson. e-Business 2.0: Roadmap for Success. Reading, MA: Addison-Wesley, 2001. ISBN: 9780201721652.

Amazon logo Keen, Peter, and Ellen Knapp. Every Manager's Guide to Business Processes. Boston, MA: Harvard Business School Press, 1996. ISBN: 9780875845753. Another good guide by Keen, this time into BPR and related issues.

Amazon logo Keen, Peter, and Craigg Ballance. On-Line Profits: A Manager's Guide to Electronic Commerce. Boston, MA: Harvard Business School Press, 1997. ISBN: 9780875847900. An excellent introduction and glossary of terms.

Amazon logo Keen, Peter. Shaping the Future. Boston, MA: Harvard Business School Press, 1991. ISBN: 9780875842370. A classic — probably the best book on the topic of IT value.

Amazon logo McNurlin, Barbara, and Ralph Sprague. Information Systems Management in Practice. Upper Saddle River, NJ: Prentice Hall, 2005. ISBN: 9780131854710. An excellent general text.

Amazon logo Nolan, Richard. Dot Vertigo: Doing Business in a Permeable World. New York, NY: John Wiley & Son, 2001. ISBN: 9780471415299. An interesting analysis of the dot-com phenomena.

Amazon logo Porter, Michael. Competitive Advantage: Creating and Sustaining Superior Performance. New York, NY: Free Press, 1998. ISBN: 9780684841465. A classic!

Amazon logo Quinn, James. Intelligent Enterprise. New York, NY: Free Press, 1992. ISBN: 9780029256152. Great but dense book on how organizations are changing to be knowledge based and compete with electronic commerce.

Amazon logo Robson, Wendy. Strategic Management and Information Systems: An Integrated Approach. Upper Saddle River, NJ: FT Prentice Hall, 1996. ISBN: 9780273615910.

Amazon logo Stewart, Thomas. Intellectual Capital. New York, NY: Doubleday, 1998. ISBN: 9780385483810. A light, well-written book on knowledge management written by the journalist who is credited for drawing attention to the issue.

Amazon logo Tapscott, Don, David Ticoll, and Alex Lowy. Digital Capital: Harnessing the Power of Business Webs. Boston, MA: Harvard Business School Press, 2000. ISBN: 9781578511938. An excellent description of eBusiness models.

Amazon logo Tapscott, Don. The Digital Economy. New York, NY: McGraw-Hill, 1997. ISBN: 9780070633421. A thought-provoking book on the 'promise and peril' of electronic commerce. New York Times bestseller.

Amazon logo Timmers, Paul. Electronic Commerce: Strategies and Models for Business-to-Business Trading. New York, NY: Wiley, 2001. ISBN: 9780471498407. An interesting and detailed book on B2B business models.

Amazon logo Treacy, Michael, and Fred Wiersema. The Discipline of Market Leaders. Reading, MA: Addison-Wesley, 1997. ISBN: 9780201407198. An excellent book on the three key value disciplines and the organizational capabilities required for each.