Lecture Notes

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1 Course Introduction (PDF) How Analog and Digital Recording Works, from HowStuffWorks.com
Role of the Organization in IT
2 Should the General Manager Care to Learn IT? (PDF) Cockburn, Alistair. "Writing Effective Use Cases." Addison-Wesley, Feb. 21, 2000 (Pre-Pub. Draft 3).

Class Survey (PDF)

Positioning and IT
3 Re-Positioning the Value Proposition Through IT (PDF)
4 Aligning Programs and Processes
The MIT View of the Firm (PDF)
Herman, George and Thomas W. Malone. "What is in the Process Handbook?" Chap. 8 in Organizing Business Knowledge: The MIT Process Handbook. Edited by T. W. Malone, K. G. Crowston and G. Herman. Cambridge, MA: MIT Press, 2003.

Malone, Thomas W., Kevin Crowston, Jintae Lee, Brian Pentland, Chrysanthos Dellarocas, George Wyner, John Quimby, Charles S. Osborn, Abraham Bernstein, George Herman, Mark Klein and Elissa O'Donnell. "Tools for Inventing Organizations: Toward a Handbook of Organizational Processes." Management Science 45, 3. March 1999, pp. 425-443.

Gartner. "The BPA Market Catches Another Major Updraft." IDS Scheer, Inc., 2002.

5 Electronic Markets and Supply Change Management (PDF) Dellarocas, Chrysanthos. "Digitization of Word of Mouth." 2002 (Draft).
6 Designing an Industry-wide Information Architecture (I): "Under the Hood" of a Commercial Website
7 Designing an Industry-wide Information Architecture (II): Transaction Streams (PDF)
8 A View Into the Future: Web Technologies Basics and the Semantic Web Subirana, Brian. "Zero Entry Barriers in an NP-Complete World: Transaction Streams and the Complexity of Electronic Markets." Research Paper 387. Barcelona, Spain: IESE, May 1999.

"Basic Information Flow in a Manufacturing Environment." In Robinson, Leonard A., James R. Davis and C. Wayne Alderman. Accounting Information Systems: A Cycle Approach. Harper & Row, 1988.

IT-Enabled Operational Effectiveness
9 SAP in Manufacturing
What Should the CEO Know About ERPs?
10 Aligning IT and the Organization: Role of Artificial Intelligence and Other Forecasting Technologies "Introduction to Data Mining and Knowledge Discovery." 3rd ed. Potomac, MD: Two Crows Corporation, 1999.
11 The Central Nervous System of Automated Virtual Manufacturing Plants

Guest Speaker: Jim Miller, VP Supply Chain & Logistics, Cisco Systems, Inc.

12 Linking Process Modeling Architecture with ERP
The Case of American Meter Company, ARIS and SAP

Guest Lecture: Ed Brady, IT Director, American Meter Company

13 The Little-man Computer Little-man Computer (PDF)
14 IT and Productivity. Cost Reduction of IT Automation Within Intel Manufacturing Plants (PDF)

Guest Speaker: Stanley Stanzyk, Automation Manager in Charge of Computing Cost Reduction. Intel Corp.



15 Embedded Intelligence, RFIDs and the Auto-ID Initiative

Guest Speaker: Prof. Sanjay E. Sarma, Associate Professor of Mechanical Engineering, Co-Founder and Research Director of the Auto-ID Center at MIT

16 Introduction to Databases, Data Modeling and XML (PDF) "SQL - A Relational Database Language." Chapter 7 in Elmasri, Ramez and Shamkant Navathe. Fundamentals of Database Systems. Benjamin-Cummings Publishing Group, 1989, pp. 177-210.
IT Implementation and Delivery
17 Role of Senior Management in the Implementation Process
The Case of Handheld Devices (PDF)


18 Designing an Industry-wide Information Architecture (III): Computer Security/Cryptography Security (PDF)

Research Paper: Rivest, R. L., A. Shamir and L. Adleman. "A Method for Obtaining Digital Signatures and Public-Key Cryptosystems."

"The Basics of Cryptography" (chap. 1) and "Phil Zimmermann on PGP" (chap. 2). In An Introduction to Cryptography. Santa Clara, CA: Network Associates, Inc.

Lohmeyer, Daniel F., Jim McCrory and Sofya Pogreb. "Managing Information Security." McKinsey Quarterly (Special Edition), 2002.

19 Implementing Computer Vision Solutions in Manufacturing

Guest Speaker: Pam Lipson, Founder / CEO, Imagen Inc.
20 Steel Manufacturing and Cross-Company Processes
Delivering an Industry-wide IT Solution

Guest: Richard Rowe, Founder of RoweCom [Realvideo: (RM - 56K), (RM - 80K), (RM - 220K).  Note that some of the figures in the video have been disguised.]
"Steelscreen: A Secure Portal." (PDF)

"Integrating Systems in the B2B Value Chain." (

"Market Research: Testing the Steelscreen Concept." (PDF)

Madnick, Stuart E. "The Misguided Silver Bullet: What XML Will and Will Not Do to Help Information Integration." Proceedings of the Third International Conference on Information Integration and Web-Based Applications and Services (IIWAS2001). Linz, Austria: September 2001.

Conclusion: The Future of IT, Manufacturing, and You
21 Artificial Intelligence and the Robots of the Future

Guest Speaker: Prof. Rodney Brooks Director, MIT Artificial Intelligence Laboratory

22 Strategic Framing: Broadband Technologies and the Information Value-chain
23 What Should the CEO Know About Manufacturing?
Wireless Technologies and 3G

Guest: Lars-Göran Hansson, Manufacturing Processes, Ericsson

24 Course Closure